Scope Of Application
Article 1-1. Contracts for Accommodation and related agreements to be
entered into between this Hotel and the Guest to be accommodated shall
be subject to these Terms and Conditions. Any particulars not provided for
herein shall be governed by laws and regulations and/or generally accepted
Article 1-2. Should the Hotel enter into a special contract with the Guest,
insofar as that special contract does not violate any laws, regulations or
generally accepted practices, the special contract shall take precedence over
the provisions of these Terms and Conditions.
Application For Accommodation Contracts
Ar ticle 2-1. A Guest who intends to make an application for an
Accommodation Contract with the Hotel shall notify the Hotel of the
(1) Name of the Guest(s)
(2) Date of accommodation and estimated time of arrival
(3) Accommodation Charges (based, in principle, on the
Basic Accommodation Charges listed in the Attached Table No.1.)
(4) Other particulars deemed necessary by the Hotel.
Article 2-2. Should a Guest request, during his stay, an extention of the
accommodation beyond the date in subparagraph (2) of the preceding
paragraph, it shall be regarded as an application for a new Accommodation
Contract at the time such request is made.
Conclusion Of Accommodation Contracts, Etc.
Article 3-1. A Contract for Accommodation shall be deemed to have been
concluded when the Hotel has duly accepted the application as stipulated
in the preceding Article. However, the same shall not apply where it has
been proved that the Hotel has not accepted the application.
Article 3-2. When a Contract for Accommodation has been concluded in
accordance with the provisions of the preceding paragraph, the Guest is
requested to pay an accommodation deposit, fixed by the Hotel, within the
limits of Basic Accommodation Charges covering the Guest's entire period of
stay (3 days when the period of stay exceeds 3 days) by the date specified by
Article 3-3. The deposit shall be first used for the Total Accommodation
Charges to be paid by the Guest, then secondly for the cancellation charges
under Article 6 and thirdly for the reparations under Article 18 as applicable,
and the remainder, if any, shall be refunded at the time of the payment of
the Accommodation Charges as stated in Article 12.
Article 3-4. When the Guest has failed to pay the deposit by the date as
stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract
as invalid. However, the same shall apply only in the case where the Guest is
thus informed by the Hotel when the period of payment of the deposit is
Special Contracts Requiring No Accommodation Deposit
Article 4-1. Notwithstanding the provisions of Paragraph 2 of the preceding
Article, the Hotel may enter into a special contract requiring no
accommodation deposit after the Contract has been concluded as
stipulated in the same paragraph.
Article 4-2. In the event that the Hotel has not requested the payment of a
deposit as stipulated in Paragraph 2 of the preceding Article and/or has not
specified the date of the payment of the deposit at the time the application
for an Accommodation Contract has been accepted, it shall be treated as if
the Hotel has accepted a special contract as prescribed in the preceding
Refusal Of Accommodation Contracts
Article 5. The Hotel may not accept the conclusion of an Accommodation
Contract in the following cases:
(1) When the application for accommodation does not conform with the
provisions of these Terms and Conditions.
(2) When the Hotel is fully booked and no room is available.
(3) When the Guest seeking accommodation is deemed liable to conduct
himself in a manner that will contravene the laws or act against the
public order or good morals in regard to his accommodation.
(4) When the guest seeking accommodation is an organized crime group
("Boryokudan"), a member of an organized crime group ("Boryokudanin"),
a person related to an organized crime group, or any type of
(5) When the guest seeking accommodation is a company or an
organization, which is directly or indirectly managed by Boryokudan or
(6) When the guest seeking accommodation is a corporate customer, of
which a board member is deemed a Boryokudan-in.
(7) When the guest seeking accommodation annoys other guests.
(8) When the guest seeking accommodation threatens violence, uses
threats, extortion or makes an unreasonable or coercive request to the
Hotel or a staff member. Or when the guest seeking accommodation
makes an unreasonable request which is deemed significantly unfair or
when he/she is deemed a person who has previously acted in such a
(9) When the guest seeking accommodation can be clearly detected as
carrying infectious disease.
(10) When the Hotel is unable to provide accommodation due to natural
calamities, disfunction of the facilitics and/or other unavoidable causes.
(11) When a person requesting accommodations is obviously intoxicated
and could cause annoyance to other guest or when a person is
behaving in such a manner as to be an annoyance to other guests. (As
prescribed by Article 12 of Osaka Prefectural Ordinance for Enforcement
of Hotel Business Act.)
Right To Cancel Accommodation Contracts By The Guest
Article 6-1. The Guest is entitled to cancel the Accommodation Contract by
so notifying the Hotel.
Article 6-2. Should the Guest cancel the Accommodation Contract in whole
or in part due to causes for which the Guest is liable (except in the case
when the Hotel has requested the payment of the deposit during the
specified period as prescribed in Paragraph 2 of Article 3 and the Guest has
cancelled before payment), the Guest shall pay cancellation charges as listed
in the Attached Table No.2. However, should a special contract, as prescribed
in Paragraph 1 of Article 4 be in effect, the same shall apply only when the
Guest is informed of the obligation for payment of the cancellation charges
in case of cancellation by the Guest.
Article 6-3. In the case when the Guest does not appear by 8:00 p.m. of the
accommodation date (2 hours after the expected time of arrival if the Hotel
has been notified) without an advance notice, the Hotel may regard the
Accommodation Contract as being cancelled by the Guest.
Right To Cancel Accommodation Contracts By The Hotel
Article 7-1. The Hotel may cancel the Accommodation Contract under any,
but not limited to the following cases:
(1) When the Guest is deemed liable to conduct and/or have conducted
himself in a manner that will contravene the laws or act against the
public order and good morals in regard to his accommodation.
(2) When the Guest can be clearly detected as carrying any infectious
(3) When the guest is the identified organized crime group or a member of
the identified organized crime group (called “Boryokudan” and
“Boryokudan-in” respectively) according to the definition of the “Law
preventing unjustifiable actions by an organized crime group”
(enforced on March 1, 1992), or a person related to them or a member
of antisocial forces.
(4) When the guest is a company or an organization, which is directly or
indirectly managed by Boryokudan or a Boryokudan-in.
(5) When the guest is a corporate customer, of which a board member is
deemed a Boryokudan-in.
(6) When the guest exercises violence, intimidation or extortion or makes
an unreasonable request in coercive manner to the Hotel or Hotel’s
personnel (employee). Or when the guest makes an unreasonable
request which is deemed exceeding the reasonable level or when he/
she is deemed to be the person who has previously acted in such
(7) When the guest is heavily drunk or in the similar condition and deemed
likely to annoy other guests or when he/she has actually annoyed other
(8) When the Hotel is unable to provide accommodation due to natural
calamities and/or other causes of force majeure.
(9) When the Guest does not observe prohibited actions such as smoking
in bed, mischief to the fire-fighting facilities and other promotions of
the Use Regulations stipulated by the Hotel (restricted to particulars
deemed necessary in order to avoid the causing of fires).
Article 7-2. Should the Hotel cancel the Accommodation Contract in
accordance with the preceding paragraph, the Hotel shall not be entitled to
charge the guest for any services during the contractural period which he
has not received.
Article 8-1. The Guest shall register the following particulars at the front
desk of the Hotel on the day of accommodation:
(1) Name, age, sex, address and occupation
(2) Except Japanese, nationality, passport number, port and date of entry in
(3) Date and estimated time of departure
(4) Other particulars deemed necessary by the Hotel
Article 8-2. Should the Guest intend to pay his Accommodation Charges
prescribed in Article 12 by any means other than Japanese currency, such as
traveler's cheques, coupons or credit cards, these credentials shall be shown
in advance at the time of the registration prescribed in the preceding
Occupancy Hours Of Guest Rooms
Article 9-1. The Guest is entitled to occupy the contracted guest room of the
Hotel from 3:00 p.m. to 11:00 a.m. of the next day. However, in the case
when the Guest is accommodated continuously, the Guest may occupy it all
day long, except for the days of arrival and departure.
Article 9-2. The Hotel may, not withstanding the provisions prescribed in the
preceding Paragraph, permit the Guest to occupy the room beyond the
time prescribed in the same Paragraph. In this case, fllowing extra charges
shall be applied.
(1) 11:00 a.m. - 1:00 p.m. 30% of room charge
(2) 1:00 p.m. - 3:00 p.m. 50% of room charge
(3) After 3:00 p.m. 100% of room charge
Observance Of Use Regulations
Article 10. The Guest shall observe the Rules and Regulations established by
the Hotel, which are posted within the premises of the Hotel.
Article 11-1. The business hours of the main facilitics, etc. of the Hotel are as
follows, and those of other facilities, etc. shall be notified in detail by
brochures as provided, notices displayed in each place, service directions in
guest rooms and others.
(1) Service hours of the front desk, cashier's desk, etc.
Open 24 hours
Front desk service : 24 hours
Exchange service : 24 hours
(2) Service hours for dining, drinking, etc. (Last orders time)
Restaurant BARKT 1st floor
7:00 a.m. – 10:00 p.m.
The business hours specified in the preceding paragraph are subject to
temporary changes due to unavoidable causes. In such a case, the Guest
shall be informed by appropriate means.
Payment Of Accommodation Charges
Article 12-1. The breakdown of the Accommodation Charges, etc. that the
Guest shall pay is as listed in the Attached Table No.1.
Article 12-2. Accommodation Charges, etc. as stated in the preceding
paragraph shall be paid with Japanese currency or by any means other than
Japanese currency such as traveler's cheques, coupons or credit cards
recognized by the Hotel at the front desk at the time of the arrival of the
Guest or upon request by the Hotel.
Article 12-3. Accommodation Charges shall be paid even if the Guest
voluntarily does not utilize the accommodation facilities provided for him by
the Hotel and are at his disposal.
Liabilities Of The Hotel
Article 13-1. The Hotel shall compensate the Guest for the damage if the
Hotel has caused such damage to the Guest in the fulfillment or the
nonfulfillment of the Accommodation Contract and/or related agreements.
However, the same shall not apply in case where such damage has been
caused due to reasons for which the Hotel is not liable.
Article 13-2. The Hotel takes all possible measures to maintain the buildings
fire fighting equipment. The Hotel is also covered by Hotel Liability Insurance
for fire and/or other disasters.
Handling When Unable To Provide Contracted Rooms
Article 14-1. The Hotel shall, when unable to provide contracted rooms,
arrange accommodation of the same standard elsewhere for the Guest
insofar as practicable with the consent of the Guest.
Article 14-2. When arrangement for other accommodation can not be made,
not withstanding the provisions of the preceding paragraph, the Hotel shall
pay the Guest a compensation fee equivalent to the cancellation charges
and the compensation fee shall be applied to the reparations. However,
when the Hotel cannot provide accommodation due to causes for which the
Hotel is not liable, the Hotel shall not be liable to compensate the Guest.
Handling Of Deposited Articles
Article 15. The Hotel shall compensate the Guest for the damage when loss,
breakage or other damage is caused by the Hotel to the goods, cash or
valuables deposited at the front desk by the Guest, except in the case when
this has occurred due to causes of force majeure, provided, however, that
the amount of compensation is limited to the coverage amount of
Innkeepers General Liability Insurance
Custody Of Baggage And/Or Belongings Of The Guest
Article 16-1. When the baggage of a Guest is brought into the Hotel before his
arrival, the Hotel shall be liable to keep it only should request have been
accepted by the Hotel. The baggage shall be handed over to the Guest at the
front desk at the time of his check-in.
Article 16-2. When the baggage or belongings of the Guest are found left after
this check-out, and the ownership of the article is confirmed, the Hotel shall
inform the owner of the article left and ask for further instructions. When no
instruction is given to the Hotel by the owner or when the ownership is not
confirmed, the Hotel shall keep the article for 7 days, including the day it is
found, and after this period the Hotel shall turn it over to the nearest police
Article 16-3. The Hotel's liability in regard to the custody of a Guest's baggage
and belongings in the case of the preceding two paragraphs shall be assumed
in accordance with the provisions of Paragraph 1 of the preceding article in
the case of Paragraph 1, and with the provisions of Paragraph 2.
Liability In Regard To Parking
Article 17. The Hotel shall not be liable for the custody of the vehicle of the
Guest when the Guest utilizes the parking lot within the premises of the Hotel,
as it shall be regarded that the Hotel simply offers the space for parking,
whether the key of the vehicle has been deposited to the Hotel or not.
However, the Hotel shall compensate the Guest for the damage caused
through intention or negligence on the part of the Hotel in regard to the
management of the parking lot.
Liability Of The Guest
Article 18. The Guest shall compensate the Hotel for the damage caused
through intention or negligence on the part of the Guest.
Attached Table Of Charges 1
TABLE OF CHARGES FOR LODGING AND MISCELLANEOUS EXPENSES
[Regarding Item 1 of Article 2 and Item 1 of Article 12
Total Amount to be paid by a Registered Guest
( 1 ) Basic Accommodation Charges (Room Charge or Room Charge +
Breakfast Charge [when included in the basic room charge])
( 2 ) Food and Beverage Charges (excluding meals included in the Basic
Accommodation Charges) and other relevant charges.
In the event the relevant tax laws are modified, the latest modified version
shall be applicable to all charges listed above.
ATTACHED TABLE OF CHARGES 2
The following charges will apply if you cancel your reservations.
・Cancellation two days before arrival: No charge
・Cancellation the day before arrival: 20%
・Cancellation on the day of arrival: 80%
Cancellation Charge for Hotels (Ref. Paragraph 2 of Article 6)
1. The percentage signifies the rate of cancellation charge to the day of the rate.
2. When the number of days contracted is shortened, a cancellation for the
first day shall be paid by the Guest regardless of the number of days
3. When the Hotel receive no contact from the Guest until 10 pm on arrival
day (or 2 hours past from ETA), the Hotel shall regard the reservation is
cancelled by the Guest, and release the reservation.
4. Different cancellation charges may apply with some accommodation plans.
Please check your package plan for details.
5. When the transportation to the Hotel is cut off by a disaster, the cancellation