Q1: Is there a convenience store located near the hotel?
A: Yes, there is a Seven Eleven in the lobby on the first floor and is open 24 hours.
Q2: Can I exchange foreign currency?
A: Yes, you can use the currency exchange machine on the first floor of the lobby.
Q3: Is there an ATM at the hotel?
A: Yes, there is an ATM located in the Seven Eleven on the first floor of our lobby.
Q4: Is there coin laundry at the hotel?
A: Unfortunately, we do not have coin laundry, but we do have laundry service available to hotel guests. Please put the clothes into the laundry bag (located in your room) before sending them to the front desk. Send your clothes to our front desk before 9:00 a.m., to pick them up at 5:00 p.m. on the same day. Laundry service is not available on Sundays and public holidays (including New Year, Golden Week, Obon Festival).
Q5: Does the hotel have a microwave?
A: Please talk to the front desk staff if you’d like to use one